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How to fix Wyze Plug not connecting: troubleshooting guide

how to fix wyze plug not connecting and troubleshooting guide

If you’re facing issues with your Wyze plugs not connecting, not updating, or not pairing, this article will provide you with troubleshooting steps and tips to help resolve these problems. 

By following the guidelines below, you’ll be able to connect your Wyze plugs successfully and enjoy the convenience they offer in automating your home.

1. Check Wi-Fi Connection

Before troubleshooting the Wyze plug, it’s important to ensure that your Wi-Fi network is functioning correctly. Make sure other devices can connect to the network without any issues. If you’re experiencing Wi-Fi problems, try restarting your router or contacting your Internet service provider for assistance.

2. Ensure Proper Power Supply

Check if your Wyze plug is receiving power properly. Ensure that the plug is securely inserted into a working power outlet. If the plug doesn’t light up or show any signs of power, try connecting it to a different outlet or using a different power cable.

3. Update Wyze Plug Firmware

Keeping your Wyze plug’s firmware up to date is crucial for optimal performance and compatibility with the Wyze app. Open the Wyze app on your smartphone, go to the device settings, and check for any available firmware updates. If an update is available, follow the on-screen instructions to install it.

4. Reset and Reconfigure the Wyze Plug

If you’re still encountering issues, try resetting the Wyze plug and reconfiguring it from scratch. Follow these steps:

  1. Press and hold the reset button on the Wyze plug for about 10 seconds until the LED indicator starts flashing.
  2. Open the Wyze app and remove the Wyze plug from your device list.
  3. Set up the Wyze plug again by selecting “Add a Device” in the Wyze app and following the instructions.

Steps to Connect Wyze Plug to Wi-Fi

To connect your Wyze plug to your Wi-Fi network, follow these steps:

  1. Prepare the Wyze Plug: Plug in the Wyze plug into a power outlet near your Wi-Fi router.
  2. Open the Wyze App and Add a Device: Open the Wyze app on your smartphone and navigate to the device list. Tap on the “+” button to add a new device.
  3. Connect the Wyze Plug to Wi-Fi: Select “Plug” from the list of available devices and follow the on-screen instructions to connect the Wyze plug to your Wi-Fi network.

Additional Tips for Wyze Plug Users

Here are some additional tips to enhance your Wyze plug experience:

  1. Check Router Settings: Make sure your router settings are compatible with the Wyze plug. Some routers may have specific configurations or restrictions that could prevent proper connectivity.
  2. Avoid Signal Interference: Keep the Wyze plug and your Wi-Fi router away from devices or appliances that emit electromagnetic signals, as they can interfere with the Wi-Fi connection.
  3. Keep Firmware Updated: Regularly check for firmware updates for your Wyze plug and install them to ensure optimal performance, bug fixes, and compatibility with the Wyze app.


In conclusion, Wyze plugs are convenient devices for automating your home, but occasionally, you may encounter connection issues. 

By following the troubleshooting steps mentioned in this article, you can resolve most connectivity problems with your Wyze plug. 

Remember to check your Wi-Fi connection, ensure proper power supply, update the firmware, and reset or reconfigure the plug if necessary. 

Additionally, follow the steps provided to connect the Wyze plug to your Wi-Fi network successfully. 

By implementing these solutions and keeping your Wyze plug updated, you can enjoy a seamless and efficient smart home experience.

My Wyze plug is not connecting to Wi-Fi. What should I do?

Start by checking your Wi-Fi connection and ensuring that your router is functioning properly. If the issue persists, try resetting the plug and reconnecting it to your Wi-Fi network.

Why is my Wyze plug not updating?

Make sure your Wyze app is up to date and check for available firmware updates for your plug. Install any updates to ensure compatibility and optimal performance.

How do I connect my Wyze plug to Wi-Fi?

Open the Wyze app, add a new device, and follow the instructions to connect the Wyze plug to your Wi-Fi network.

What should I do if my Wyze plug is not turning on?

Check the power supply by trying a different power outlet or using a different power cable. Ensure the plug is securely inserted and receiving power.

Why is my Wyze plug not showing up in Wi-Fi?

Check if your Wi-Fi signal is reaching the area where the Wyze plug is located. Move the plug closer to the Wi-Fi router or consider signal boosters if necessary.

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