Are you considering buying an iPhone in a country other than where you live? If so, then I’m sure you must be wondering if it has an international warranty.
Because it’s more convenient for you to claim your iPhone’s warranty in the country where reside. This post will provide you with a detailed answer to this question.
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Does the iPhone have an international warranty?
No iPhones don’t have an international warranty. However, Apple usually provides warranty services for iPhones purchased from different countries.
Why is the iPhone warranty not international?
If you read the warranty documents included in your iPhone box (the papers that most people throw away during unboxing), you would notice that apple clearly stipulates the following:
“Apple may restrict warranty service for iPhone, iPad, Apple TV and HomePod to the country where Apple or its Authorized Distributors originally sold the device.”
That means at their convenience, Apple or an Apple Authorized service center in one country, may refuse to repair an iPhone purchased from a different country. This statement alone is enough to tell you that iPhones don’t have an international warranty.
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Yes, even though iPhones don’t have an international warranty, Apple still repairs iPhones imported from different countries.
As someone who has worked in electronics retail since 2015, I can attest to this personally. In addition to being an Apple Authorized reseller, my employer is also the main Apple Authorized Service Center in the UAE.
My responsibilities include after-sales customer service. That means I help send customers’ products to the service center for repairs. As you know, the UAE (especially Dubai) receives a lot of visitors from around the world.
These people come with iPhones bought from their home countries. Others buy iPhone models that originate from different countries. At a certain point, these imported iPhones may require service.
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I have personally sent iPhones & iPads that are not UAE models to our Apple Authorized service center. And they are usually returned to us either repaired or in some cases completely replaced for free under Apple warranty.
The statement below, taken from Apple’s warranty terms and conditions supports my experience:
“Where international service is available, Apple may repair or replace Apple Products and parts with comparable Apple Products and parts that comply with local standards”.
Therefore, in some countries, Apple or Apple Authorized Service Providers may offer international service. And if they do, they will repair your iPhone. That also means that international service for iPhones may not be available in all countries.
As long as an iPhone was still under warranty, I have never recalled our UAE Apple Authorized Service Center rejecting repair service just because it originates from another country.
That said, when seeking repair of your iPhone in a country other than its country of purchase, certain terms and conditions may apply.
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Terms & Conditions may apply when seeking iPhone service in another country
Even though I have never seen this happen (with all my experience in electronics retail), Apple’s iPhone warranty terms and conditions say that you may be required to pay extra charges when seeking iPhone repair service from a different country. Below is the exact statement as written by Apple:
“You may be responsible for shipping and handling charges if the Apple Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges”.
Conclusion:
- The iPhone doesn’t have an international warranty
- But Apple still offers international warranty service for iPhones.
- International service may not be available in all countries.
- Apple reserves the right at its own discretion, to refuse international service for your iPhone.
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Frequently Asked Questions
Can Indian iPhone warranty work in Dubai?
Yes, the Apple-authorized repair centers in Dubai may repair phones still under warranty from India. But note that it doesn’t mean that they will always accept to repair them because Indian iPhones just like any other iPhone versions, don’t have an international warranty.
Can UK iPhone Warranty work in the USA?
Apple will probably repair a UK iPhone in the US at any service center where they offer international repair service. However, UK iPhones just like any other iPhone models do not have an international warranty.
Can Dubai iPhone warranty work in India?
If Apple offers international service in India, then Apple may likely repair a Dubai iPhone in India. But note that Dubai iPhones like any other iPhone model do not have an international warranty.
Do Dubai iPhones have an international warranty?
No, Dubai iPhones like any other iPhone model do not have an international warranty. Apple reserves the right to refuse international service for an iPhone from a different country or region. However, Apple repairs iPhones with a valid warranty, from other countries where ever international service is available.
How long is my iPhone warranty?
The default iPhone limited warranty period is 1 year. You can extend your iPhone warranty with Apple via Apple Care and Apple Care + plans.
Can I pay extra to get an Apple international warranty?
No, Apple doesn’t offer an option to pay for international warranty coverage. If any sales agent told you that, then they probably just lied to get the sale.
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